Hillcrest Veterinary Hospital is a full-service 24 hour, 365 days a year, animal hospital and emergency centre providing a comprehensive health care service to the Upper Highway area and beyond. Our Veterinarians offer a wide range of medical, surgical and diagnostic services right here at the practice.
We offer 24hr high quality care by a dedicated team for our patients. Hillcrest Veterinary Hospital is a well-equipped facility with the latest instrumentation and technology allowing us to provide the highest level of care for your family member.
We are here to help you with your beloved pets.
"An everlasting thank you from Mvula, liver-nosed ridgeback with very long legs from Kloof, to all the wonderful vets and support staff who helped her back from the edge after being cut up by a huge male monkey early one Sunday morning late June, and almost bleeding to death. Mvula turned three on Tuesday 6th August, but only thanks to you guys. Mvula remembers every one of your faces, miraculously available to help her, even on a Sunday morning when everything else was closed. She just loves coming back to see you, even to be stapled or unstapled or cuddled and told she's doing well.
It's terrific to have you there on the doorstep, open 24/7, and with a new mobile service too, operating from Monday to Friday. We can't do much about the monkeys but at least there is somewhere to go when they strike. And strike they did. Litres and litres of blood and numerous wounds. All now in the past thanks to all of you. Thanks again, from all of us"
MVULA, MO & CLARE
MEET OUR DEDICATED TEAM OF PET CARE EXPERTS
Dr. Carra Walters
BSc (Hons) BVM&S MRCVS
Trained as a Veterinary Surgeon at Edinburgh and with a BSc in Biological and Medicinal Chemistry from Exeter University in the UK, Carra returned to South Africa to pursue her passion for animal well-being and commitment to critical care.
Her experience, working as an emergency vet for the last eight years, has reaffirmed her dedication to improving the way in which veterinary care is delivered when needed the most.
She heads up a team of enthusiastic colleagues and will continue her predecessors legacy of providing a service to the Upper Highway community and to those in need, 24 hours a day, all year round.
PROFESSIONAL VETERINARY STAFF
At least one of our highly skilled vets is on site for you and your pets 24/7.
HVH has a group of vets, all with different interests and strengths, that ultimately form one extremely knowledgeable team that works together, resulting in a much better outcome for your pet.
Dr Pieter Hanekom
Dr Hanekom is a very experienced vet with a particular interest in cardiology and orthopaedic surgery. He has authored several continuing education articles on echocardiography for general practitioners, feline cardiomyopathy, feline dyspnoea, snake envenomation, bite wounds as well as an article on stress in the veterinary profession (a very serious problem).
After 18 years of being a vet and 11 years owning his own practice, he sold it and went overseas to complete the North American Veterinary Licensing exams (which were very hard!). He says: "It was like a major refresher course, and I believe it made me a better veterinarian. It also enabled me to see practice in the USA and Canada which was great."
Dr Carra Walters
BSc (Hons) BVMS MRCV
Dr Walters was born in Pretoria but relocated to London, UK, at 12 years old when her parents immigrated. She returned home to South Africa on completion of her Veterinary Degree at Edinburgh University and after working for three and a half years in London, where she gained a huge amount of experience in small animal medicine and surgery.
What most people don’t know about Dr Walters is that she first studied and gained a first class honours degree in Biological and Medicinal Chemistry before pursuing her ambition to become a vet. “I knew I’d always regret not following my dreams and I am so happy I did!”
Dr Walters has been a vet for 15 years and started at HVH in 2009, first in the capacity of a full-time emergency after-hours vet, then as co-owner after buying into the business in 2016. She took complete ownership of HVH in 2019. Much has changed both aesthetically and in management here at Hillcrest Vets. She says “running a 24hr practice comes with many challenges, and has been the steepest learning curve and the greatest achievement of my life (second to raising a little boy as a single mom)”. “I feel very strongly about compassionate care of our patients and we give our best here at Hillcrest Veterinary Hospital. Being able to offer top of the range diagnostic and surgical facilities to the greater Upper Highway area is real a privilege”.
Dr Shantelle Naidoo
Dr Naidoo has been working as a vet for 20 years and has a particular interest in surgery and exotics. She is our "go to" on the HVH team when it comes to pet snakes, birds, lizards and other exotic pets.
She enjoys intricate surgeries and finds them really rewarding. She also states "lost causes" as one of her specialties, so you know she will do everything in her power to have a positive outcome for a patient, and prefers to treat every patient she sees as her most important.
Dr Inke Helm
Dr Helm has been a practicing vet for four years and is extremely passionate about her work, and about animals. She puts in many hours and is always striving to improve her knowledge and skills as Veterinary surgeon. She is currently enrolled in a postgraduate diploma in Small Animal Surgery through the University of Pretoria, and this is not an easy feat whilst being employed as a full time vet! She has a love for and an outstanding ability for surgery cases and is extremely competent in abdominal ultrasonography.
Dr Helm is also busy writing an article in anaesthesiology called "Clinical bed side methods for assessing optimal positive end expiratory pressure in the anaesthetised veterinary patients”, and will be looking at publishing it next year in 2022.
Dr Nicky Hogan
Dr Hogan has been a practicing vet for over 16 years, of which four were spent working in the United Kingdom. She is especially interested in wound management and care and says; "I am in constant awe of how the body regenerates itself and over stages, even huge wounds contract and heal if they are managed correctly". (The secret, of course, is having the knowledge to manage them correctly. >> Insert our wonderful vets!!)
Dr Hogan speaks of a specific case that she remembers: “A few years ago I had a very bad bite wound case in a female dog. Her front legs had been mauled and there was significant tissue loss, so much so, that I could see the bone on the upper part of her front leg. It took three surgeries and four weeks but with lots of time, patience and proper wound care, all her wounds healed perfectly.”
Dr Muhammed Moola
Dr Moola graduated from Onderstepoort University in 2020 and spent the following year as the acting state veterinarian for the uMgungundlovu municipality (Pietermaritzburg) where he also provided primary animal health care, disease control and veterinary services to the rural communities in the surrounding area.
He says: "I am a strong believer in continued education. As such I have joined the Hillcrest Veterinary Graduate Program where I have the support, guidance and mentorship of our amazing and experienced vets. I am keen to learn, grow and build on my solid foundation achieved at the university of Pretoria and gained at the uMgungundlovu municipality so that I can provide the best care for our patients."
Dr Moola is passionate about small animal internal medicine and Emergency and Critical care with hopes of specialising in the future.
Sr Kathryn Marett
Sister Kat was born and bred in a small farming town in the Free State, where she was lucky enough to grow up with her own horses and was always surrounded by dogs. She had always wanted to be a vet growing up with her nose permanently in a James Harriet book and spent her school holidays at the local vet practice.
After completing a post matric course in Equine studies, she went on to study veterinary nursing. She qualified 12 years ago from Onderstepoort and has had the absolute pleasure of working in some incredible practices in KZN, gathering immeasurable knowledge and experience. She says she is thrilled to be a part of the Hillcrest Veterinary Hospital team, where she is passionate about caring for all patients as if they were her own.
FRIENDLY FRONT OF HOUSE
Chat to our friendly front of house staff if you have any questions, need any advice or want to make a booking. We are here for you and your pets.
EXPERIENCED VETERINARY ASSISTANTS
We would be nothing without our dedicated team of animal loving veterinary assistants
Our long-standing admin staff are the backbone of our practice
Accounts / Administration
At Hillcrest Veterinary Hospital we strive to offer not only sound advice but also excellent veterinary care, enabling families to enjoy their pets for the maximum number of years.